Gaya APA

Baines, T, 1., Lightfoot, H. (2013). Made to serve : how to manufacturers can complete through servitization and product-serve systems . : John Willey and Sons.

Gaya MLA

Baines, Tim,, 1962-., Lightfoot, Howard. "Made to serve : how to manufacturers can complete through servitization and product-serve systems". : John Willey and Sons, 2013. Text.