Gaya APA

Kaplan, R, S., Norton, D, P. (2000). The strategy-focused organization: how balanced scorecard companies thrive in the new business environment . Boston: Harvard Business School Press.

Gaya MLA

Kaplan, Robert, S., Norton, David, P.. "The strategy-focused organization: how balanced scorecard companies thrive in the new business environment". Boston: Harvard Business School Press, 2000. Text.