Gaya APA

Smith, A, L. (1991). Innovative employee communication : new approaches to improving trust, team work, and performance . Englewood Cliffs, New Jersey: Prentice-Hall.

Gaya MLA

Smith, Alvie, L.. "Innovative employee communication : new approaches to improving trust, team work, and performance". Englewood Cliffs, New Jersey: Prentice-Hall, 1991. Text.